Agreement & Account Access
1. Agreement to These Terms
When you register for an account or use any ME99 service, you confirm that you have read, understood, and agree to follow the Terms & Conditions listed here. If you do not agree, you must stop using the website and services immediately.
2. Who Can Use the Platform
You must be at least 18 years of age (or meet the legal gambling age where you live) to access ME99. It is your responsibility to confirm that online gaming is permitted in your location. Access by minors or anyone providing inaccurate age details is strictly prohibited.
3. Creating and Managing Your Account
Only one (1) account is allowed per person. Using fake information, attempting to verify with another person’s documents, or creating multiple profiles is not allowed. If these actions are identified, we may close the account and remove winnings and/or bonus balances linked to the breach.
Verification & Banking
4. Verification and KYC Checks
To protect players and meet AML/KYC obligations, ME99 may request identity verification at any time. Typical verification documents can include:
- Official photo identification (e.g., passport or driver’s licence).
- A selfie to confirm the account holder’s identity.
- Proof of ownership for a payment method (e.g., bank statement).
If verification is not completed, withdrawals may be delayed or restricted, and account access may be temporarily limited until checks are finalised.
5. Deposits and Payouts
Deposits and withdrawals must be made using legitimate funds and payment methods that belong to you. For safety and compliance, ME99 may review transactions and request additional documentation before approving payouts or processing certain withdrawal requests.
Gameplay, Bonuses & Fair Play
6. Bonuses, Rewards, and Promotions
Promotions (including deposit rewards, free spins, and special offers) come with specific conditions such as wagering requirements, eligibility rules, minimum deposits, and game limitations. Attempts to misuse promotions may lead to bonus removal, voided winnings, or account restrictions.
7. Fair Play & Prohibited Behaviour
We operate with strict fair-play standards. Prohibited activity includes:
- Using bots, scripts, automation, or unauthorised third-party tools.
- Betting patterns intended to exploit mechanics or reduce normal gameplay risk.
- Collusion between accounts or coordinated play.
- Abuse of saved spins, feature triggering, or technical workarounds.
For more details, review our Suspicious Betting Policy.
8. Game Rules and Random Outcomes
ME99 games use certified Random Number Generator (RNG) technology to support fair and unpredictable outcomes. Game studios and independent testing providers regularly assess fairness.
Security, Liability & Support
9. Suspension or Closure of Accounts
ME99 may restrict, suspend, or permanently close accounts that breach these Terms & Conditions. This includes fraud, chargebacks, identity misuse, operating multiple accounts, promotion abuse, suspicious wagering, or any other rule violations.
10. Privacy and Cookies
We handle personal data in line with our Privacy Notice and Cookie Notice. ME99 does not sell your personal information and applies strict data protection practices.
11. Limitation of Responsibility
ME99 is not responsible for losses or disruptions caused by connectivity problems, device issues, maintenance, or circumstances outside our reasonable control. You are responsible for maintaining secure access to your account.
12. Updates to Terms
These Terms & Conditions may be updated from time to time. Continued use of the platform indicates acceptance of the revised terms. We recommend checking this page periodically.
13. Support and Contact
If you need help or have questions about these Terms & Conditions, please reach out via LiveChat. Our support team is available 24/7.